Cancellation Policy
  1. No cancellation charge 14 calendar days prior to the course start date
  2. Participants who cancel within 7-14 calendar days prior to the course start date will be charged full payment but may attend the same course at a later date at the discretion of Asparona.
  3. Participants who cancel 1-7 days prior to the course start date will be charged full payment .
  4. Participants who do not cancel or reschedule and do not show up for the class will be charged full payment.
  5. Asparona reserves the right to reschedule courses where there are insufficient students or where resources are unavailable. This will be discussed with all enrollees to find the best solution.


Enrollment Procedures
    1. Fill out the Student Registration form attached to each course in this website
      We will need to know the basics such as your contact and shipping information to complete your order.
    2. View your Order and Select your Payment Method.
      Training will be invoiced upon booking.
    3. Verify registration information and Submit.
      When you press the submit button your registration will be processed and you will receive an e-mail response within 48 hours (during normal business hours - M-F 8:00 a.m. – 5:30 pm) notifying you that your order has been placed.
  2. Simply email your billing address, purchase order and desired course details to education@asparona.com and a confirmation will be communicated to you by reply or phone within 24 hours.
  3. Phone the Education Sales Manager on (09) 529-4666


Payment Procedures

Customers may pay online with VISA or Mastercard or include a Purchase Order number (PO) for invoice reference.
  • Credit Card
    Your credit card is validated at the time you place your order. For credit cards that do not authorize, a notification will be provided via email to submit an alternative form of payment. Otherwise your order will be cancelled within 1 business day.
  • Purchase Order
    To complete your Order, please follow the steps below:
    1. Verify that your Purchase Order is valid. A valid Purchase Order contains the following:
      • Purchase Order Number
      • Customer's Company Name
      • Customer's Billing Address
      • Oracle Listed as a vendor
      • Total Dollar Amount for Products and/or Services
      • An Authorised Signature
    2. Fax your Purchase Order to 09 529 1060.
    3. Fax within 1 business day of placing your Order or your Order will be cancelled and you will need to re-enroll or reorder your learning product; faxes with missing information can not be processed.
    4. A "Confirmation email" will be automatically sent to you once all steps have been completed and your payment method has been validated.